Sunglass Hut - Clarksburg, Maryland

Sunglass Hut, ubicada en 22705 Clarksburg Rd #916, Clarksburg, MD 20871, es una tienda especializada en gafas de sol, accesorios de moda y regalos. Si estás buscando un centro comercial en el que encontrar estos productos, definitivamente debes considerar visitar esta tienda.

Una de las principales ventajas de Sunglass Hut es que ofrece la opción de retiro en tienda, lo que significa que puedes realizar tu compra en línea y recoger tus productos en la tienda física. Además, cuentan con servicios en el lugar, entrada accesible para personas en silla de ruedas, estacionamiento accesible para personas en silla de ruedas y una visita rápida, lo que la hace una opción muy conveniente para aquellos que tienen un horario ajustado.

En cuanto a los métodos de pago, Sunglass Hut acepta pagos con dispositivos móviles mediante NFC, tarjetas de crédito, tarjetas de débito y tarjetas de crédito. De esta manera, podrás elegir el método de pago que mejor se adapte a tus necesidades.

Si estás interesado en conocer la opinión de otros clientes sobre Sunglass Hut, puedes revisar las 47 valoraciones que tiene en Google My Business, con una opinión media de 4.7/5. Esto indica que la mayoría de los clientes han quedado satisfechos con el servicio y los productos ofrecidos por la tienda.

Opiniones de Sunglass Hut

Juliana Barros

5/5

El lugar tiene muchas opciones y estilos, la vendedora fue muy amable, solo fui a mirara a la tienda un rato y termine comprandome 2 pares de gafas LOL me encantaron! ademas las promociones estaban geniales !!!

Sara Romero

3/5

No me gustó la atención de la chica en mí visita, octubre 2021. Tiene muchísima variedad de gafas

thais yamiley andrade d'luccas

5/5

Excelente

Gabriel O

5/5

I went in to purchase a pair of glasses.
The store employees greeted me as soon as I got in.
They explained the various offerings and helped me pick what I wanted.
Thanks for a great shopping experience.

1Petey Green

5/5

this is le'xoticas greatest mystiques shelves lifest sponsored by 100grandsbsrs se la vies nepthys zires

Susanne Kushnerick

5/5

Excellent staff, especially Sandra the manager. She went above and beyond to assist me with my exchange.

Steven Foster

1/5

The manager that I worked with at Clarksburg was named Sandra who was terribly rude and sarcastic. I could definitely tell that she thought I was lying about my situation concerning a return/refund because there was a receipt issue that was no fault of my own. She gave me a lot of attitude and not even willing to consider any options to help. When I asked for her name and that my only option was to reach out to customer service, all of a sudden she offered one avenue to help as a way to make herself look like she tried. She offered to reach out to the regional manager and explain the situation then get back to me with a response. That was about a week or so ago and still no response to this day. I don't expect or even want a response as that was just a fib to play the manager card and get me to leave. I very recently had another unrelated exchange I wanted to do and unfortunately, Clarksburg location is closest to me. Of course I didn't even want to set foot in that store again but thought this is the most simple return/exchange possible and could not possibly be denied on this one. Luckily, Sandra was not present as I certainly didn't want her help (or lack there of) again. I was greeted by an employee named Chloe who, believe it or not, was possibly worse than Sandra. I showed her the sunglasses and receipt and explained to her what I had in mind. I was completely shocked as she actually denied me and extremely rudely that. She mentioned that because the purchase was made with the two payments of gift card and debit card, that the sale was final and no action could be taken. She called her manager, who of course was Sandra, to explain the situation and it seemed like they just came up with their own return policy on the spot. A policy that stated store credit/gift cards cannot be refunded and since that was a portion of how I paid, the sale was final in their eyes. I was at a loss for words and stated that no business operates like that and I've never heard of such a thing. Her reply was that this is how Clarksburg, MD Sunglass Hut operates and we are our own store and not all stores operate the same. Very odd statement for a big chain company like this to say when they have a corporation that has a pretty umbrella return policy. The famous tactic came back as she mentioned that Sandra can contact the regional manager and get back to me. I told her to not even waste her time as that was proven useless. Getting denied and having to get a regional manager involved for a few day old purchase that used a split payment method? That is definitely a new one for me but apparently not for this store. Chloe also passed the along the issue and said to contact customer service about it. Can zero stars be an option, please?

Bridget B

5/5

Phenomenal service, all employees were very involved and polite. Leon was especially helpful in helping me to pick the right aviators since I couldn't decide on a color scheme. Having customer service that is this involved is being lost in today's society, so it was refreshing to have this experience. I certainly hope there is incentive and appropriate raises associated with your company, so employees like this are shown appreciation and rewarded for exceptional service.