CVS - Sunnyvale, California

Yenifer Aquino

Ahora fui ala farmacia y una mala experiencia, solo porque no le entendía al inglés me hacía unas caras bien feas la muchacha y me ignoro luego dijo siguiente y me dejó parada como si nada...
En la farmacia Walgreens es tan distinto la gente atiende bien, así que cambiaré mi dirrección de farmacia y solo das tu papel y tu seguro y listo, no andan con tantas cosas

William Hernandez

Buen lugar muy bien atendió y excelentes ofertas

Roopika I

I had a very disappointing experience at this pharmacy. I arrived 5 minutes before their lunch break needing urgent medication for my child, who required it for breathing within the hour. Despite the situation, the staff were unwilling to help and simply told me to come back later. When I explained the urgency, the response was, "That's not my problem."

I understand there are policies and schedules, but a little compassion and flexibility would go a long way, especially in urgent cases. It’s disheartening to see such a lack of empathy when people rely on pharmacies for essential health needs. Would not recommend if you need timely or understanding service.

Allison Ireland

This is my favorite local CVS and I've been shopping here for years. They have a good selection of items and I really appreciate having a good local pharmacy/store which is open late. Photos can be printed and ready in about an hour. I always find the staff friendly as well.

COREY WILSON

What a great place to get your prescription filled. It's quick and easy. Plus, if you download the app it will send you text notifications to keep you posted on the status. Not to mention all the different goods they have available in store. Plenty to keep you occupied if you are waiting.

Payman Ferdosali

The pharmacy staff are very slow and not very friendly with the exception of the supervisor. They don't come to you and you have to yell across the counter to talk to them and they are very bad at communicating.
They were closed at the middle of the day without anyone to guide you especially if you are old with possibly special needs. Half of the kiosks are randomly closed and hard to find someone to get help.
Thanks to Kim, their supervisor, we were able to finally explain our very basic ask after minutes of arguing with their front desk staff.

Priyanka Agrawal

Worst experience with the pharmacy. Not only the pharmacist was super rude but they also did not refill my prescription for 3 days and did not even send the text. Horrible horrible service!

Paul McLaughlin

This is my local CVS and the service I've received there has been mixed at best. I've had multiple problems with ordering photo products there. I received a photo puzzle that was clearly not checked by quality control. Then I had a really aggravating time trying to get the correct photo puzzle and finally a refund. I haven't had other similar problems at other locations so maybe this is unique to this location. I don't know. Generally, the service people there don't seem very well trained and/or don't seem to care that much about quality customer service. Some have seemed like it was an imposition to ask them for help or to find something. That is, when you actually find someone that is willing to help. The one exception is the pharmacy department. Other than waiting in long lines, which is more of the norm than the exception, the pharmacy personnel have been quite pleasant and helpful. I'm currently looking for an alternative to where I purchase my pharmaceutical products. I'd rather not patronize this location any longer.